Privacy Policy

Last Updated: November 10, 2024

Illume Med Spa ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, interact with our staff, or use our services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

Personal Identification Information: Name, email address, phone number, mailing address, and any other identifying information you provide.
Health and Treatment Information: Details about your medical history, current treatments, or health conditions that are relevant to our services.
Payment Information: Billing address and payment method details.
Technical Information: IP address, browser type, and browsing actions collected via cookies or other tracking technologies when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Including scheduling appointments, conducting consultations, and offering personalized treatment recommendations.
To Process Payments: For services rendered and to manage payment transactions.
To Communicate with You: Sending appointment reminders, promotional offers, and updates about our services.
To Improve Our Website and Services: Analyzing website usage to enhance user experience and tailor services to customer preferences.

We are committed to protecting your privacy. As such, no mobile information or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

3. How We Share Your Information

Your information is kept confidential. However, we may share your information in the following scenarios:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and email marketing.
Legal Obligations: If required by law or in response to valid legal processes, we may disclose information to comply with applicable regulations or governmental requests.
Business Transfers: If Illume Med Spa is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement a range of security measures, including encryption, firewalls, and secure access protocols, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect data on website performance and enhance your browsing experience. You may control cookies through your browser settings, though disabling cookies may affect some website functionality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect or solicit information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date above. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Illume Med Spa
817 NE Anderson Ln

Lee’s Summit, MO 64064
Phone: (816) 214-5260
Email: info [at] illumemedspa [dot] com